Suntrust Mortgage Loss Mitigation

Suntrust Mortgage Loss Mitigation

If you are having trouble making your mortgage payments, contact your lender. If your lender has provided you with different contact information for loss mitigation, you should contact that number. We cannot guarantee the completeness or accuracy of this information.

Sun Trust Mortgage
(800) 634-7928
PO Box 26149
Richmond, VA 23260-6149
Mail Code RVW 3003
Web: https://www.suntrustmortgage.com/generalquestions.asp

SunTrust Mortgage, Inc. Loss Mitigation Department
Ann Oley
ann.oley@suntrust.com
804-291-0843

Short Sale Info for Suntrust Mortgage
Loss Mitigation Phone: 1-800-634-7928 ext. 58791
Loss Mitigation Fax for short sales and deed-in-lieu: 804-675-3127

SunTrust Mortgage, Inc.

8 a.m.-10 p.m., Monday-Thursday,
8 a.m.-6 p.m., Friday,
8 a.m.-12 p.m., Saturday

P.O. Box 27767 Richmond,
VA 23261-7767 1-800-443-1032
Loss Mitigation ext. 58791

A decision will be made on whether to stop any foreclosure action pending while the workout request is being considered. You are aware, if attempts are unsuccessful, foreclosure may be necessary. Should you have any questions or concerns regarding this matter, please feel free to contact the Loss Mitigation Department at 800.443.1032, option 3, and ask for ext. 58791. You may also receiveassistance from a HUD-approved counseling agency.

The contacts should be able to handle Short Sales, Foreclosures, Forebearances, Loan Modifications, Repayments, Deed-in-Lieu of Foreclosure arrangements, etc.

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