Here are some samples for Wilshire loan transferred to BOA.I hope this might help you on dealing with BOA.
Sample1. I had my loan transferred as of 3/1/10 as well. I think by the 8th of Mar they had my loan in their system. But my modification pkg had not even been worked on at Wilshire. When I questioned BofA about the mod, they claimed that my mod is scheduled for completion 4/20. I know, I know, don’t laugh that’s just what they told me.
As for Wilshire, oh god I absolutely hated dealing with Wilshire. I just had a long bad experience with them because I always felt like when you called them, they treated you like stole something by asking about 50 questions of verification from you. I would cut them off after about the 10th verification and tell them enough of that and that I needed a question answered. It worked every time for me , but that didn’t stop me from being aggravated with them.
Sample2. My loan was with Wilshire and transferred to BOA effective 3/1/10. However my HAMP mod was completed about 2 weeks prior to the transfer. The issue I am having with BOA now is that they have the incorrect payment amount. They show a payment of about $5 more than what my SIGNED loan mod states.
Granted it’s only $5 but it’s my 5 bucks! I have had nothing but headaches from these people. I have faxed my signed mod agreement about 3 times to get this corrected. Everytime I call the customer service dept, they have no clue. They are complete IDIOTS!!
I have to be honest, I had no trouble with Wilshire in regards to getting my mod done. It took about 4 months, but everytime I called their customer service they always knew what was going on and very helpful.
I had completed my trial payments as of Dec 2009 and made 2 extra trial payments for Jan & Feb 2010. The first week of Feb. I received my permanent paperwork and I signed, notorized and sent back via FedEx.
I received those same documents back via regular mail signed by Wilshire on Feb.12th. My loan was sold to BOA effective 3/1/10.
When I check my account online with BOA everything is correct (interest rate, escrow, etc) except my payment is more than what is on my modification paperwork.
Successful Loan Modification With Wilshire Credit Corp
Success Chase Loan Modification Package
Permanent Loan Modification Under HAMP
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